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Everlore HollowEverloreHollow

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Everlore Help

Before you order

What arrives, how payments work, and how to give the story.

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Buying a box

The story & experience

See what arrives and try the writing before you choose.

How does Everlore Hollow work?What comes in each episode box?Can I try the story before I buy?What online extras come with the story?

Plans, payment & shipping

Compare payment schedules and understand the first delivery.

Which plan should I choose?When am I charged, and when does the first box ship?Where do you ship, and is shipping included?

Before you decide

Check returns, cancellation and ingredient questions.

How does the 30-day guarantee work?Can I cancel, including a paid preorder?What if I have an allergy or scent sensitivity?

Giving a gift

From choosing the experience to the recipient’s first box, here’s how it works.

What can I send as a gift?How do I buy and send a gift?When will the email and physical gift arrive?What if a gift needs correcting or refunding?

Already part of the story? Orders & episode help

What are the candles made out of?What is Everlore Hollow?Where do you ship?How long is the story?What is included in a standard episode experience?How can I confirm exactly what should be in my box?Can you guarantee that a tea is safe for my allergy?What should I use to check delivery status?Can I change my shipping address?How do I rejoin the Everlore Hollow Discord server?Where can I find the Episode 1 playlist?Where can I find the Episode 2 playlist?Where can I find the Episode 3 playlist?Where can I find the Episode 4 playlist?Where can I find the Episode 5 playlist?Where can I find the Episode 6 playlist?Where can I find the Episode 7 playlist?Where can I find the Episode 8 playlist?Where can I find the Episode 9 playlist?Where can I find the Episode 10 playlist?Where can I find the Episode 11 playlist?Where can I find the Episode 12 playlist?