Returns, cancellation & ingredients
What if I have an allergy or scent sensitivity?
Our candles use a coconut-soy wax blend and our teas are loose-leaf. Ask the team about the exact ingredient or scent you need to avoid before buying.
Updated October 16, 2026
Tell us the ingredient or scent, and whether your question concerns a tea, candle or another item. An exact blend needs its recorded ingredients checked; a product name or scent description does not establish its ingredients.
The team can share recorded ingredients and declared safety labels. This is not medical advice or a guarantee that a tea is safe for an allergy. Allergy, interaction, pregnancy, medication and severe-reaction questions need individual review.
After checkout, the Hidden Archives welcome experience lets you record tea and candle preferences. For a concern that affects whether you should buy, contact us before paying rather than assuming a particular substitution is available.