Can I cancel, including a paid preorder?

When you contact us about a paid preorder, say which you want: keep the current paid shipments and stop future renewals, or cancel and refund the paid preorder before it ships. These are different requests.

Canceling a future renewal does not itself mean a paid order has been refunded. Check the confirmation for the exact payments and shipments affected; holding a paid shipment is also separate from pausing billing.

You can return after pausing or canceling and continue with the next episode; there is no time limit on returning to where you left off. Contact us before restarting so we can confirm your next episode, payment details, and shipping schedule.

Full Journey is paid once and never renews. Outside the first-shipment guarantee, it is not eligible for a partial refund simply because later shipments are no longer wanted. Payments for fulfilled episodes outside the guarantee are not refundable.

You keep digital access already unlocked for paid episodes you retain. A full refund removes access associated with the refunded purchase. Existing orders keep the cancellation and refund terms presented at purchase.